You can transfer your city from your old device to your new device by linking the new game to the same Facebook account or Apple ID you used on your old device.
- Open the game on your new device.
- Go to Settings (tap the ⚙️ gear icon).
- Tap "Save Progress".
- Tap the "Sign in via Facebook" or "Sign in via Apple" button.
If your game has not been linked to your Facebook or Apple ID, contact us. We can help you transfer your city to your new device.