For new players
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How can I get Westbucks?
Westbucks is the most valuable and versatile asset in the game. It’s a kind of in-game currency. You can use Westbucks to accelerate most th...
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What can I do to level up faster?
The best way to level up is to come back to your farm every day and play more! To gain levels, you need to earn experience points.Each of th...
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How can I get coins?
Don’t have enough coins to spend in the Store? Don’t worry! There are several ways to get more coins:Send fully loaded trains. As a reward, ...
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How do I get construction materials?
To complete construction of public buildings on your farm, you need materials like Facing Board, Pegs and Tiles. Also, to increase the capac...
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Why do I need an internet connection to play?
Since our game has a large social component (interactions with neighbors, newspaper, markets), you need to be connected to the internet to p...
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How can I find my game ID?
Your game ID is a number that is unique to you. Go to Settings (the gear icon ⚙️) -> Additional Settings -> User_ID.
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Can I reset my game and start over?
If you want to reset the game, contact our Customer Support team (Settings - Help and feedback) and we will help you to reset your game.
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How can I turn off notifications?
If you want to turn off the game notifications on your device, please follow these steps:Open Settings (the gear icon ⚙️).Select Notificatio...
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